Website Privacy Policy & Accessibility Statement

Last Updated: August 2026

Verge Aesthetics (“Verge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, scheduling services, communicating with our team, or otherwise interacting with our business.

This Website Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related online services.

Certain information collected in connection with medical services may constitute Protected Health Information (“PHI”) and may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable federal and Texas healthcare privacy laws. Our handling of PHI is further described in our separate Notice of Privacy Practices.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

A. Information You Provide to Us

Depending on how you interact with Verge Aesthetics, we may collect information that you voluntarily provide, including:

• Name

• Date of birth

• Telephone number

• Email address

• Mailing address

• Appointment information

• Communication preferences

• Information submitted through contact or inquiry forms

• Payment or transaction information

• Medical history and intake information when submitted through appropriate healthcare systems

• Treatment information

• Consent forms and waivers

• Photographs used for treatment documentation

• Other information you choose to provide to us

Please avoid submitting sensitive medical information through general website contact forms, social media messages, or other communication methods that are not specifically designated for secure healthcare communication.

B. Health Information

When you become a patient or receive medical, aesthetic, wellness, or other healthcare services from Verge Aesthetics, we may collect health information necessary to evaluate you and provide appropriate care.

This may include:

• Medical conditions and medical history

• Current medications

• Allergies

• Pregnancy or breastfeeding status when relevant

• Previous procedures or treatments

• Laboratory or diagnostic information

• Provider assessments

• Treatment plans

• Treatment notes

• Treatment photographs

• Prescriptions

• Follow-up documentation

When this information constitutes PHI, it will be handled in accordance with applicable privacy laws and our Notice of Privacy Practices.

C. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Date and time of visits

• Referring website or link

• General website interaction and usage information

We may use cookies and similar technologies to maintain website functionality, understand website performance, improve user experience, and analyze general website traffic.

The technologies used on our website may change periodically as our website and service providers are updated.

2. COOKIES, ANALYTICS & WEBSITE TECHNOLOGIES

Our website may use cookies, analytics services, and similar technologies to help us understand how visitors interact with our website and improve its functionality.

Depending on your browser or device, you may be able to limit or disable certain cookies through your browser settings.

We do not intentionally use advertising or analytics technologies to disclose PHI to third parties in a manner prohibited by HIPAA or other applicable law.

Information entered into patient intake forms, medical records, or other healthcare systems should not be used for advertising purposes without appropriate authorization when required by law.

3. HOW WE USE INFORMATION

We may use information collected through our website and services to:

• Respond to inquiries

• Schedule and manage appointments

• Provide medical, aesthetic, wellness, and related services

• Perform consultations and assessments

• Maintain appropriate treatment documentation

• Process transactions and payments

• Facilitate financing when requested by the client

• Send appointment confirmations and reminders

• Provide treatment and post-treatment information

• Communicate changes involving appointments or services

• Provide customer support

• Improve our website and services

• Maintain appropriate business and medical records

• Detect or prevent fraud, misuse, or security threats

• Meet regulatory, professional, and legal obligations

4. EMAIL, TEXT MESSAGE & MARKETING COMMUNICATIONS

If you provide us with your telephone number or email address, we may use that information to communicate with you regarding inquiries, appointments, services, account matters, treatment-related information, and other communications you request.

With appropriate consent, we may also send promotional communications concerning Verge Aesthetics services, events, offers, or announcements.

For SMS communications:

• Message frequency may vary.

• Message and data rates may apply.

• Reply STOP to opt out of applicable text messages.

• Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing goods or receiving services where prohibited by applicable law.

We do not sell your mobile telephone number or use it to permit unrelated third parties to independently market their products or services to you.

You may unsubscribe from promotional email or SMS communications at any time using the applicable unsubscribe or opt-out instructions.

Opting out of marketing communications does not necessarily prevent us from sending necessary appointment, treatment, transactional, safety, or legally required communications.

5. PAYMENT & FINANCING INFORMATION

Payments and financing may be facilitated through third-party payment processors, financial institutions, or financing providers.

Verge Aesthetics does not necessarily receive or retain all financial information provided directly to these third parties.

Your interaction with a third-party payment or financing provider may also be governed by that provider's own privacy policy and terms.

6. THIRD-PARTY SERVICES

We may use third-party service providers to assist with business and healthcare operations, including:

• Website hosting

• Appointment scheduling

• Electronic medical records

• Secure forms

• Payment processing

• Financing

• Email and SMS communications

• Website analytics

• Business administration

• Professional and technical services

We limit disclosures of personal information as appropriate for the service being performed and applicable law.

When a third-party provider qualifies as a Business Associate under HIPAA, we take appropriate steps to address applicable HIPAA requirements, including entering into a Business Associate Agreement when required.

Third-party websites and services may maintain their own privacy policies. Verge Aesthetics is not responsible for the privacy practices of independent third-party websites or services.

7. PHOTOGRAPHS & TREATMENT DOCUMENTATION

Photographs may be taken before, during, or after treatment when appropriate for:

• Medical documentation

• Treatment planning

• Monitoring progress

• Comparing treatment results

• Patient safety

• Continuity of care

Treatment photographs maintained as part of a medical record will be handled in accordance with applicable privacy requirements.

Treatment photographs will not be used for advertising, social media, promotional materials, or other marketing purposes without appropriate authorization or consent.

Declining medically necessary photography may affect our ability to provide certain treatments when adequate documentation is required for safe or appropriate care.

8. DISCLOSURE OF INFORMATION

We may disclose information when reasonably necessary to:

• Provide requested services

• Conduct healthcare or business operations

• Process payments

• Work with authorized service providers

• Comply with federal, state, or local law

• Respond to lawful subpoenas, court orders, or government requests

• Protect the health or safety of patients, staff, or others

• Investigate suspected fraud, abuse, or security incidents

• Protect our legal rights

• Facilitate a business transaction such as a merger, acquisition, reorganization, or sale, subject to applicable privacy requirements

PHI is subject to additional restrictions described in our Notice of Privacy Practices and applicable law.

Verge Aesthetics does not sell PHI.

9. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

These safeguards may include secure platforms, access controls, password protections, encryption where appropriate, staff access limitations, and other security measures.

No website, electronic communication system, or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted electronically.

If a breach involving protected information occurs, Verge Aesthetics will comply with applicable notification and reporting requirements.

10. YOUR PRIVACY CHOICES & RIGHTS

Depending upon the type of information involved and applicable law, you may have the ability to:

• Request access to certain information

• Request correction of inaccurate information

• Update contact information

• Change communication preferences

• Withdraw consent for certain marketing communications

• Request information regarding certain uses or disclosures

• Request deletion of certain non-medical information where legally permitted

Medical records and other healthcare information may be subject to mandatory retention requirements and generally cannot be deleted merely upon request.

Additional rights concerning PHI are described in our Notice of Privacy Practices.

11. CHILDREN'S PRIVACY

Our website and services are not directed toward children for the purpose of independently collecting personal information from them online.

When information concerning a minor is necessary for healthcare services, we collect and maintain that information in accordance with applicable law and the rights of the minor's parent, legal guardian, or other legally authorized representative.

12. SOCIAL MEDIA

Verge Aesthetics may maintain accounts on third-party social media platforms.

Information you post publicly, comment on, or send through a social media platform may be subject to that platform's privacy practices.

For your privacy, please do not submit medical records, detailed medical information, photographs containing sensitive medical information, or other PHI through public comments or social media messages.

When appropriate, our team may direct you to a more secure method of communication.

13. EXTERNAL LINKS

Our website may contain links to third-party websites or services.

Verge Aesthetics does not control the privacy or security practices of independent third-party websites. We encourage users to review the privacy policies of third-party services before providing personal information.

ACCESSIBILITY & ADA STATEMENT

14. OUR COMMITMENT TO ACCESSIBILITY

Verge Aesthetics is committed to providing an inclusive experience and making our website and services accessible to individuals with disabilities.

We strive to improve the usability and accessibility of our website and to provide reasonable access to information, services, and functionality for all visitors.

Our accessibility efforts may include consideration of recognized accessibility practices and the Web Content Accessibility Guidelines (WCAG), as appropriate for our website and digital content.

Accessibility is an ongoing process, and we periodically evaluate our website as technology, content, and accessibility standards evolve.

15. ACCESSIBILITY ASSISTANCE

If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or need information provided in an alternative format, please contact Verge Aesthetics.

Email: support@vergeaesthetics.com

When contacting us regarding an accessibility issue, it may be helpful to provide:

• The webpage or feature you were attempting to access

• A brief description of the accessibility issue

• The type of device, browser, or assistive technology being used, if applicable

• The best way for us to contact you

We will make reasonable efforts to provide the requested information through an accessible communication method and address accessibility concerns where reasonably possible.

If you are unable to use an online feature, please contact us so that we can assist you through an alternative method when available.

16. ACCESSIBILITY OF THIRD-PARTY CONTENT

Our website may link to or integrate services provided by third parties, including scheduling, payment, financing, mapping, social media, or other external platforms.

Although Verge Aesthetics strives to work with reputable service providers, we may not control the accessibility features or content of independently operated third-party websites or applications.

If you experience difficulty accessing a third-party service through our website, please contact us and we will make reasonable efforts to assist you or provide an alternative method when available.

17. CHANGES TO THIS POLICY

We may periodically update this Privacy Policy and Accessibility Statement to reflect changes in our website, technology, services, business practices, or applicable legal requirements.

When this policy is materially updated, the revised version will be posted on our website with an updated Last Updated date.

We encourage visitors to periodically review this page.

18. CONTACT VERGE AESTHETICS

Questions regarding this Privacy Policy, accessibility concerns, or general privacy requests may be directed to:

Verge Aesthetics

Email: support@vergeaesthetics.com

Website: www.vergeaesthetics.com

For questions or requests specifically concerning your medical records or Protected Health Information, please contact Verge Aesthetics using the contact information above and refer to our Notice of Privacy Practices for additional information regarding your rights.

Important: This Website Privacy Policy and Accessibility Statement is separate from Verge Aesthetics' HIPAA Notice of Privacy Practices and is not intended to replace that notice.